Chameleon Reservation Program Policy

We offer a convenient way to secure a healthy, thriving baby chameleon raised under expert care. Reserving early ensures priority access to a limited number of hatchlings before they are released to the public. Choose from available clutches posted on our website.  This program is designed to provide peace of mind and priority access to our carefully raised chameleons.

 

How It Works

  • Deposit Terms:
    A $25 non-refundable deposit secures your place on the priority list for the clutch you choose. One deposit per baby chameleon is required. Cancellations by the client result in forfeiture of the deposit. However, if we are unable to provide you with a selection, your deposit will be refunded.

  • Pricing:
    The remaining balance plus a $75 shipping/handling fee and any applicable taxes, is due prior to shipping or pickup. All live chameleons are shipped overnight via FedEx or USPS, and someone must be available to receive the animal upon delivery.

  • Gender Selection:
    While we do our best to estimate gender, it cannot be guaranteed under the reservation program.

  • Selection Period:
    Once notified, you have 5 days to review and make your selection from the available hatchlings. Current images of the actual chameleons will be made available online for you to review. If you prefer to wait, your deposit remains valid for one year from the date it was placed. Availability of future hatchlings depends on breeding outcomes, which can be unpredictable. While we aim for additional batches every few months, exact timing and availability are not guaranteed.

  • Reserving Your Chameleon:
    After making your selection, your chameleon will be reserved and marked unavailable to others and we will continue caring for it until it is ready for shipping or pickup. If any health concerns arise with your chosen chameleon before delivery, we will notify you to select another from our available inventory.

  • Live Guarantee:
    Your chameleon is covered by our 7-day LIVE guarantee starting from the time of delivery. If any issues arise, please notify us immediately. Eligibility for the guarantee requires following proper husbandry practices as outlined in our Chameleon Care Guide.

 

Selection Process

  • Priority Order:
    Selection is offered to clients in the order deposits were received. We notify clients when baby chameleons are ready for shipping, typically when they are 3–4 months old.

  • Selection Window:
    Once notified, you have 5 days to make your choice. After this period, any remaining chameleons will be offered to other deposit clients or made available for public sale.

  • Future Availability:
    If you decide to wait for a future clutch, your deposit remains valid for one year from the date it was placed. Occasionally, chameleons reserved by others may become available if they are later released for sale, giving you additional opportunities to choose. You can also opt to use your deposit on any available chameleons for sale. Please contact us directly if you wish to do so.

  • Reservation Security:
    After selecting your chameleon, it is reserved exclusively for you. We are committed to ensuring the health and well-being of your pet while it remains in our care. If any health concerns arise during this time, we will notify you to provide the opportunity to select a new chameleon with the highest priority from our available inventory.

    To keep you connected with your new pet, we will regularly update images and information so you can watch your chameleon grow and thrive until it is ready to join your home.

 

Additional Details

  • Setup Instructions: While waiting for your chameleon’s arrival, we encourage you to take this time to set up your enclosure and gather all necessary equipment. A proper habitat will help ensure your new pet transitions smoothly into its new environment. For guidance on chameleon care and setup, please refer to our Chameleon Care Guide.

  • Unselected Chameleons:
    Chameleons not selected within the required 5-day selection period will be released for general sale.

  • Terms and Policies:
    For further details, see our Terms of Service and Privacy Policy